Send communication at scale
Our enterprise communication platform is trusted to process millions of SMS, emails and letters every day on behalf of some of the UK’s leading financial services companies.
We guarantee the best deliverability rates by selecting the best providers and ensuring our infrastructure is monitored in real-time.
Scale your personalised communication into the millions. You choose what to send and to who and we take care of the rest.
Access to deep insight into the delivery, open and click status of messages, allowing you to optimise your campaigns.
Maximise contact with smart segmentation
Financial Cloud makes sending highly effective communication to the right customers at the right time easy. Using tags, you can target specific customer attributes and send personalised content to the right people, boosting your results.
Create segments to allow different treatment strategies for customers, products or any custom variable.
Target customers based using real-time events on the Customer Portal, CRM and Payment IVR.
Record and manage customer contact and marketing preferences to ensure compliance on every message.
Build highly personalised and automated contact messages
Create highly personalised automation using any data to pinpoint what automation happens when. Looking to engage with customers who have logged into your Portal with a balance of more than £100 and a credit score greater than 450? It’s now possible. Leverage real-time activity, interactions and all your customer/account data to effectively target specific customer events.
Build automated communication flows, with highly personalised messages, in minutes with our no-code builder.
Use any customer or user activity to automate communication with our no-code builder.
Include any data from the CRM database within your communication for the ultimate personalisation.
A platform built for financial services
What would you like to manage with Financial Cloud?
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