24×7 Secure Dynamic IVR Payments
Offer fully-automated payment experiences to your customers with a branded telephony payment solution that enables your business to process payments whenever your customers want.
Self-Service Dynamic Payment IVR
Customer interactions shouldn’t be limited to normal working hours, some people might want to make a payment at 3 am on a Sunday morning –and they should be able to. By providing our Payment IVR solution you can ensure you’re available to our customers at a time that suits them.
“We’ve found that most customers who want to just make a quick payment would often rather just make a payment themselves on a Payment IVR than wait in a queue to chat with somebody to do the exact same task. ”
Craig
Customer Success Manager
Hand-Off Payment IVR
Provide a secure and compliant payment solution which reduces the scope of your organisation’s PCI requirements and reduces staff workload.
Payment IVR Benefits
Secure Payment Experience
Your business can rely on our secure payment IVR system to deliver a fully PCI compliant solution.
Customisable Voice
With text-to-speech technology customise your IVR to provide a branded experience to your customers.
Improved Conversion Rates
Offer customers the choice of fully automated IVR payments, improving your conversion rates with an efficient customer payment process.
A platform built for financial services
What would you like to manage with Financial Cloud?
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