The official place to come for product news and keep up-to-date with Financial Cloud

Financial Cloud and Perch Group shortlisted for Technology Provider of the Year in Credit Awards 2024 

Financial Cloud, in partnership with Perch Group, is thrilled to announce we’ve been shortlisted for the prestigious Credit Awards under the category of Best Technology Provider. This year marks the 25th anniversary of the Credit Awards, and we are honored to be acknowledged for our dedication to providing innovative solutions, particularly in support of financially […]

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Tandem Bank Partners with Financial Cloud to Deliver Next-Gen Operations to Cope with Business Growth 

U.K. Fintech Bank to leverage Financial Cloud’s cloud-based platform across core services.  Glasgow, United Kingdom – May 15, 2024 – Financial Cloud, a leading provider of financial software solutions for the financial services industry, today announced their partnership with Tandem, the U.K’s greener digital bank. Tandem has selected Financial Cloud’s Financial CRM Platform to streamline their operations, delivering […]

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Simplify Document Management for your Customers

Managing essential paperwork, from statements, agreements, and correspondence amongst numerous important documents can quickly become a cumbersome task. Recognising this challenge, Financial Cloud is thrilled to unveil our latest feature that enables your customers to upload documents directly to their account via our Customer Portal. Key Benefits: A Customer Journey Meet Jo, a busy mother […]

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Financial Cloud completes environmental report and partners with Greenly for carbon offsetting  

[Glasgow, 21 February 2024] – Financial Cloud, a leading innovator in the financial technology sector, is proud to announce the completion of its comprehensive environmental report. This significant milestone underscores our unwavering commitment to sustainability and responsible corporate practices. In a landmark move towards environmental stewardship, Financial Cloud has partnered with Greenly to offset its […]

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Integration with Mouseflow to unlock deeper insights and greater data

We are excited to introduce our latest technology integration with Mouseflow, a leading behavior analytics tool, into our Customer Portal. This enhancement is designed to empower our customers with the tools to better understand their customers, and enable them to deliver personalised experiences, at scale. Let’s take a closer look at the key benefits from […]

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Introducing our new integration with Matomo for data-driven success

We are thrilled to introduce our latest integration with Matomo, a leading open-source web analytics application, now available within our Customer Portal. This integration empowers our customers with valuable insights into user interactions, enabling them to enhance their services. Here are the key advantages offered by this integration:  Elevated user experience  – harnessing the power […]

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Introducing our new integration with Google Analytics for driving business success

We are delighted to announce our latest integration with Google Analytics. This integration seamlessly incorporates Google’s robust web analytics tool into our Customer Portal, enabling our customers to gain deeper insights into their customers’ interactions. This integration offers invaluable data that can be used to enhance service delivery and improve overall customer satisfaction. Here are […]

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Announcing our new integration with Apple Pay for delivering delightful customer experience

We are thrilled to introduce our new integration with Apple Pay, the leading mobile payment service, into our Financial CRM system. This integration not only elevates customer convenience but also guarantees effortless and safe transactions. Below, you’ll find a brief overview of the advantages that this new integration delivers: Instant payments –  Apple Pay simplifies […]

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Announcing our new integration with Google Pay for seamless and secure transactions 

We are excited to announce our new integration with Google Pay, the mobile payment service, into our Financial CRM. This integration enables customers to pay the Google way with quick, easy, and secure online payments. Here’s a quick look at the key benefits this integration brings:  Simple, swift payments – replacing manual payment processes with a […]

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Announcing our integration with GoCardless for convenient payments at the touch of a button. 

As part of our commitment to enhance our clients’ operations and elevate their customers’ payment experiences, we are thrilled to announce the integration of GoCardless, a premier direct debit partner, into our Financial CRM. This integration is a significant addition to our enterprise software suite for collections and lending companies. Here’s a dive into the […]

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Case Study
How Oplo delivered brilliant customer communication and flexible contact strategies with Financial Cloud CRM

The Challenge Prior to implementing Financial Cloud solutions for customer communication and contact management, Oplo managed collections and customer engagement on disconnected legacy systems, that the business needs had outgrown. The existing solution had been over-configured and stretched so far that performance speeds were causing resource inefficiencies and instability, creating service disruptions. 30-second to 3-minute […]

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