Industry Analysis

Collections, Industry Analysis, Lending, Servicing

Consumer loyalty is built during challenging times with the right tech stack

When loyalty is up for grabs during tough economic times, flexible loan repayments and customer-centric collections not only reduce delinquencies. They improve loyalty and experience too....

Industry Analysis, Lending

Every lender needs a FinTech Partner

More than 70% of business and technology banking professionals reported recently that their company would maintain or increase investment in banking, lending, and digital engagement platforms...

Case Study

How Oplo delivered brilliant customer communication and flexible contact strategies with Financial Cloud CRM

The Challenge Prior to implementing Financial Cloud solutions for customer communication and contact management, Oplo managed collections and customer engagement on disconnected legacy systems, that the...